Help Centre for ShoppersTabby CardMy phone is lost or stolen. What should I do?

My phone is lost or stolen. What should I do?

If your phone is lost or stolen, contact us straight away so we can block your Tabby Card and keep your account safe.
When you get a new phone, you can add your Tabby Card to your wallet again and keep using it.
You can contact us by:
  • Phone: 800 82229 (toll-free within UAE) or +971 4 559 5300 (outside UAE)
  • Email: [email protected]