Help Centre for ShoppersOrdersWhere is my refund?

Where is my refund?

After the store processes your return, the refund will appear in your Tabby app. To check the status of your refund:
  1. Sign in to your Tabby account
  2. Go to the Money tab
  3. Select the order you returned: Your refund status will appear there
If payments still appear for a returned order, please contact the store to resolve the issue. Once the store confirms the refund, your Tabby app will update and any payment made will be refunded.