How can I find the current status of my reported issue?

Find your reported issue and check its status

Select the relevant order for more details

 You’re waiting for the store to confirm if your request is approved or declined

 You marked the issue as resolved, so the store no longer needs to review it

What orders are eligible for Tabby Care?

Approved: The store has confirmed your request
Declined: The store has declined your request
Pending: You’re waiting for the store to confirm if your request is approved or declined
Cancelled: You marked the issue as resolved, so the store no longer needs to review it

Who can make a claim?